Privacy Policy
Last updated: August 2026
Qlesshop lets you pre-book items from local shops for in-store pickup. This document explains what information we collect, why we need it, and how it is handled securely.
What We Collect
For Customers: Your mobile number (required for signing in and order alerts), your name (optional — account records created via single OTP may have no name attached), and your order history.
For Shop Owners: Your name, mobile number, and registered store details (name, category, street address, and active inventory items).
How We Use WhatsApp
We integrate Meta Cloud API for WhatsApp for two essential functions only: verifying mobile numbers during account registration via secure single-use links, and dispatching live order status updates (e.g. order packed & ready).
We do not send promotional advertisements or unsolicited marketing messages over WhatsApp.
Data Protection & Sharing Restrictions
We do not sell user data to third parties, nor do we run ad-tracking scripts. Information is shared strictly with essential service infrastructure providers to keep the app operational.
Third-Party Infrastructure Services
- Supabase — Cloud database hosting for user accounts and order records.
- Meta (WhatsApp API) — Delivery of registration and pickup status messages.
- Vercel & Render — Application hosting for frontend web interface and backend API services.
Data Retention Schedule
We retain inactive user account records for 2 years from the date of last activity, after which data is scrubbed unless statutory legal compliance requires retention.
Your Data Rights
You may request access to, correction of, or permanent deletion of your personal account data at any time by contacting our support desk.
Contact Us
Questions about your data or privacy? Contact us at [support.qlesshop@gmail.com] or visit our Contact Page.